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<font face="Calibri,sans-serif" style="font-size: 14pt;">Bula Vinaka All,</font></div>
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<font face="Calibri,sans-serif" style="font-size: 14pt;">Greetings from the Pacific Disability Forum. Please find attached and pasted below Disability Inclusive Messenging Guildelines in response to COVID-19 for your information:</font></div>
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<p class="MsoNormal"><span style="font-size: 14pt;"><b style="font-family: Calibri, Arial, Helvetica, sans-serif;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Disability
Inclusive Messaging Guidelines </span></span></b><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size: 14pt;"><b style="font-family: Calibri, Arial, Helvetica, sans-serif;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></span></p>
<p class="MsoNormal"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">The points below show some ways that Ministry of Health,
WHO, Media and other COVID-19 messaging and advisories stakeholders can ensure that persons with disabilities are not left behind:</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><br style="font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<!--[if !supportLists]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">a.</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-weight: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span></b><!--[endif]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">For
persons who are blind or have low vision;</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></p>
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<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Information
to be available in soft copies in Word format, Braille and large fonts not less than 18 font size for those with low vision. (Ask the person their preference)</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
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<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">When
sharing pictures, apart from the caption, describe the picture and any text on the picture using alternate text to ensure that screen reading software can read the pictures.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
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<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Share
information on COVID-19 in text formats, not just pictures and pdf documents to provide advisories and messages.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">When
sharing information on Television or in videos, speak clearly and describe pop-ups and labels that appears in videos or on TV. e.g. when someone is speaking introduce the name of the person and position before you put the name labels on the screen</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
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<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
that you read everything in any forms, presentations, brochure, etc. If the document is big, provide a soft copy in word or power point. Avoid sharing documents in pdf, png or jpeg formats as they sometimes cannot be read by screen reading software’s.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
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auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><br style="font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<!--[if !supportLists]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">b.</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-weight: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span></b><!--[endif]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">For
persons who are deaf and/or have speech impairments; </span></span></b><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></p>
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<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
sign languages on any video messaging and television advisories</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Provide
texting alternatives, if services are provided on phone lines</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
</blockquote>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;">
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
easy-read formats of information available (Understand that deaf persons do not all speak complete sentences but may instead focus on the verbs, pronouns, and nouns in the sentences)
</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
videos are available with closed captioning or sub-titles</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Allow
interpreters to accompany the person with disability when accessing services. Sign language interpreters who work in emergency and health settings should be given the same health and safety protections as other health care workers dealing with COVID19
</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
updated information is available on online platforms e.g. website and social media</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
</blockquote>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><br style="font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<!--[if !supportLists]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">c.</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-weight: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span></b><!--[endif]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Persons
with psychosocial disabilities;</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></p>
</div>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;">
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Describe
contents and concepts in pictures - Use pictures and signage in awareness and advisories – This can include but not limited to hand washing, social distancing, identifying symptoms, how to self-quarantine, and understanding the processes of screening and isolation
in COVID-19 Health Facilities. </span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure
information is available in easy read formats </span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Be
descriptive when conversing and allow them time to receive and digest information you provide (Focus on the most important points, however, do not withhold any information).</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Messengers
and people delivering the messages and advisories need to be calm and exercise patience and reassurance.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Reassurance
– Messaging should emphasize the need for people to act and at the same time reassure people not to panic, fear or be anxious.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Easy
read formats – This involves breaking down complex technical terms and advisories into simple conversational language.
</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span style="font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;"> </span></span><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Be
very clear with your instructions and terminologies e.g. lockdown, self-quarantined, self-isolation, etc</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></span></p>
</div>
</blockquote>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:35.45pt;mso-add-space:
auto;text-align:justify;text-indent:-14.15pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><br style="font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<!--[if !supportLists]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">d.</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-weight: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span></b><!--[endif]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Persons
with intellectual disabilities;</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></p>
</div>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;">
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><span style="font-size: 14pt;"><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;">
</span></span><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">Describe contents and concepts in pictures - Use pictures and signage in awareness
and advisories – This can include but not limited to hand washing, social distancing, identifying symptoms, how to self-quarantine, and understanding the processes of screening and isolation in COVID-19 Health Facilities. <br>
</span></span></blockquote>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><span style="font-size: 14pt;"><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;">
</span></span><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure information is available in easy-read formats - This involves breaking
down complex technical terms and advisories into simple conversational language.<br>
</span></span></blockquote>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><span style="font-size: 14pt;"><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;">
</span></span><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">Be descriptive when conversing and allow them time to receive and digest information
you provided (Focus on the most important points, however, do not withhold any information)<br>
</span></span></blockquote>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><span style="font-size: 14pt;"><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">·<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal;">
</span></span><span lang="EN-US" style="text-align: justify; text-indent: -21.25pt; color: rgb(33, 33, 33); line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;">Messengers and people delivering the messages and advisories need to be calm
and exercise patience and reassurance.</span></span></blockquote>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;">
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:42.55pt;mso-add-space:
auto;text-align:justify;text-indent:-21.25pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span><!--[endif]--><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Be very clear with your instructions and terminologies
e.g. lockdown, self-quarantined, self-isolation, etc.</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></p>
</div>
</blockquote>
</blockquote>
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:42.55pt;mso-add-space:
auto;text-align:justify;text-indent:-21.25pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><br style="font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<!--[if !supportLists]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">e.</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-weight: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span></b><!--[endif]--><b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Persons
with physical disabilities;</span></span></b><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:18.0pt;mso-add-space:
auto;text-align:justify;text-indent:-18.0pt;mso-list:l0 level2 lfo1">
<b style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;"><br>
</span></span></b></p>
</div>
<blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;">
<div style="color: rgb(33, 33, 33); margin: 0px;">
<p class="MsoListParagraphCxSpMiddle" style="margin-left:23.2pt;mso-add-space:
auto;text-indent:-9.0pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span><!--[endif]--><span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure information is available in easy read formats
</span><o:p style="font-family: Calibri, Arial, Helvetica, sans-serif;"></o:p></span></p>
</div>
<div style="color: rgb(33, 33, 33); font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; margin: 0px;">
<p class="MsoListParagraphCxSpLast" style="margin-left:23.2pt;mso-add-space:auto;
text-align:justify;text-indent:-9.0pt;mso-list:l0 level3 lfo1">
<span lang="EN-US" style="line-height: 107%; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">·</span><span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; line-height: normal; font-family: Calibri, Arial, Helvetica, sans-serif;">
</span></span><!--[endif]--><span lang="EN-US" style="line-height: 107%; font-family: Tahoma, sans-serif; font-size: 14pt;"><span style="font-family: Calibri, Arial, Helvetica, sans-serif;">Ensure updated information is available on online platforms e.g. website
and social media</span><o:p></o:p></span></p>
</div>
</blockquote>
<div style="color: rgb(33, 33, 33); font-family: wf_segoe-ui_normal, "Segoe UI", "Segoe WP", Tahoma, Arial, sans-serif; margin: 0px;">
<p class="MsoNormal"><br style="font-size: 14pt;">
</p>
</div>
<p><span style="font-size: 14pt;">Please share with your UN Counterparts, Health Ministries, media outlets and relevant stakrholders. For any further clarrification, please do not hesitate to contact us.<br style="">
</span></p>
<p><br style="font-size: 14pt;">
</p>
<p><span style="font-size: 14pt;">Thanks,<br style="">
</span></p>
<p><br style="font-size: 14pt;">
</p>
<p><span style="font-size: 14pt;">Solo</span><br>
</p>
<p><span style="font-size: 16pt;"><br>
</span></p>
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<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D"><b>Soloveni Vitoso</b></font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Public Relations & Communications Officer</font></span></font></div>
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<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Pacific Disability Forum</font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Ground Floor, Kadavu House, Victoria Parade | GPO Box 18458 | Suva, Fiji</font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font color="black"> </font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Phone: (+679) 3312008 | (+679) 3307530</font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Mobile: (+679) 891 2656 (Vodafone) | (+679) 844 6016 (Innk)</font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Fax: (+679) 3310469</font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Skype: soloveni.vitoso</font></span></font></div>
<div style="margin:0px"><font face="Calibri,sans-serif" size="2" style=""><span style="font-size:11pt"><font face="Arial,sans-serif" style=""><font color="#000000">Email:</font><font color="#006fc9"> <u style="">infor</u></font></font><a href="mailto:ceo@pacificdisability.org" target="_blank" style=""><font face="Arial,sans-serif" style=""><font color="#006fc9">@pacificdisability.org</font></font></a><font face="Arial,sans-serif" color="#000000"></font></span></font></div>
<div style="color:rgb(0,0,0); margin:0px"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt"><font face="Arial,sans-serif" color="#1F497D">Website: </font><a href="http://www.pacificdisability.org/" target="_blank"><font face="Arial,sans-serif">www.pacificdisability.org</font></a></span></font></div>
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